We want you to love your Pink products as much as we do!
In the event that something just doesn’t work out the way you would like it to, we are here to help.
Our team is happy to either return or exchange products for you! Please follow the instructions below for whichever option you would like to move forward with.
To initiate a return, please visit our Returns Center. To be eligible for a return, your item must be unused, unwashed, and in the same condition in which you received it.
Refunds are issued in the original form of payment within 5 business days of receipt of returned merchandise. You will be refunded your amount of purchase along with any applicable sales tax.
To initiate an exchange, please email us at support@pinkpapyrus.com
Please let us know you would like an exchange, along with the item you are exchanging, the size, and style plus your current shipping address.
Someone from our team will contact you back to confirm that we have received your exchange request.