FREE U.S. SHIPPING ON ALL ORDERS $49.00 OR MORE!

Returns & Exchanges

We want you to love your Pink products as much as we do! In the event that something
just doesn’t work out the way you would like it to, we are here to help.

Contact us about all Returns, Remakes, & Refunds within 7 days of receiving your order at:

support@pinkpapyrus.com


To be eligible for a return, all products must be unused, unwashed, and in the same condition in which it was received.

Refunds are issued in the original form of payment within 5 business days of receipt of returned merchandise. You will be refunded your amount of purchase along with any applicable sales tax.

Shipping charges are non—refundable. Customers are responsible for paying return and exchange shipping costs. We cannot be held responsible for items lost or damaged during a return/exchange shipment, so we highly recommend utilizing an insured and trackable mail service.

If there’s a mistake with your order, it arrived damaged, the wrong item was mistakenly sent to you, or the fault is otherwise our own, we will incur all shipping costs involved with the return of incorrect/damaged merchandise and shipment of corrected order.

shop till you drop with

Confidence

returns, remakes,
refunds FAQ

I ordered the wrong size apparel

Let us know within days 7 we will send you a one time code for 50%off to use towards a replacement.

My order arrived damaged

Not cool! We apologize! Email us within 7 days of receiving your order 7 we will take care of you!

I want to return the item(s) I got and exchange for a different color, pattern or size

To initiate a return, please email us within 7 days of receiving your order and we will send you return instructions.
*items must be unused, unwashed & in original condition

My order never arrived and may have been lost in the mail

Uh oh! We know it's so frustrating when things like this happen! Contact us if you don't receive your package. We won't leave you hanging!

JOIN OUR

Pink Pawty!

Sign up to receive exclusive content and promos!